Grievance Redressal Cell
"Every grievance is an opportunity for growth, understanding, and positive change."
Any large Institution can only flourish if it is willing to acknowledge its shortcomings and take corrective action. The Grievance Redressal Cell at Acharya Prafulla Chandra College is dedicated to monitoring grievances from all stakeholders (i.e., students, faculty and non-teaching staff and alumni) and maintaining a healthy atmosphere in both college and hostel premises.
- Grievance Redressal Policy Download
Submit Your Grievance
Mode of submission
OFFLINE –
Grievance Box next to Principal’s Chamber Download Form
ONLINE -
| STUDENT | STAFF |
- Objectives
- Identification and Addressing of Grievances:
- Organized Resolution Process:
- Monitoring Immediate Solutions:
- Maintaining Congenial Atmosphere:
- Providing Avenue for Expression:
- Timely and Impartial Resolution:
- Promoting Transparency, Accountability, and Fairness:
- Conflict Prevention and Resolution:
- Developing Responsive Attitude:
- Upholding College Dignity:
- Encouraging Fearless Expression:
- Multiple Grievance Registration Methods:
- Utilizing Digital Platforms for Grievance Resolution
Mechanism of Grievance Redressal
The structured mechanism followed by the Grievance Redressal Cell ensures that grievances are handled efficiently and fairly.
Grievances are classified under four categories, namely,
- Infrastructural
- Sexual Harassment
- Examination related
- Teaching-Learning process
The workflow followed from submission to resolution can be summarized in the following manner.
Members
Present Working Members of the Cell:
| Designation | Name |
|---|---|
| Chairperson |
|
| Convener |
|
| Members |
|