Acharya Prafulla Chandra College

Govt. Sponsored | NAAC Accredited A Grade College (2nd Cycle)
Affiliated to West Bengal State University
ISO Certified : 14001:2015, 50001:2018, 9001:2015

Acharya Prafulla Chandra College (APC College)

Grievance Redressal Cell

"Every grievance is an opportunity for growth, understanding, and positive change."

Any large Institution can only flourish if it is willing to acknowledge its shortcomings and take corrective action. The Grievance Redressal Cell at Acharya Prafulla Chandra College is dedicated to monitoring grievances from all stakeholders (i.e., students, faculty and non-teaching staff and alumni) and maintaining a healthy atmosphere in both college and hostel premises.

Submit Your Grievance

Mode of submission


Grievance Box next to Principal’s Chamber Download Form


  • Objectives
  • Identification and Addressing of Grievances:
  • Organized Resolution Process:
  • Monitoring Immediate Solutions:
  • Maintaining Congenial Atmosphere:
  • Providing Avenue for Expression:
  • Timely and Impartial Resolution:
  • Promoting Transparency, Accountability, and Fairness:
  • Conflict Prevention and Resolution:
  • Developing Responsive Attitude:
  • Upholding College Dignity:
  • Encouraging Fearless Expression:
  • Multiple Grievance Registration Methods:
  • Utilizing Digital Platforms for Grievance Resolution

Mechanism of Grievance Redressal

The structured mechanism followed by the Grievance Redressal Cell ensures that grievances are handled efficiently and fairly.

Grievances are classified under four categories, namely,

  1. Infrastructural
  2. Sexual Harassment
  3. Examination related
  4. Teaching-Learning process

The workflow followed from submission to resolution can be summarized in the following manner.


Present Working Members of the Cell:

Designation Name
  • TIC, Dr. Syed Rafi Ahmed
  1. Dr. Nandini Ganguly, Associate Professor in Philosophy
  2. Dr. Ramprasad Mukherjee, Associate Professor in Botany
  1. Dr. Ananda Sarkar, Associate Professor in Physics; Coordinator, IQAC
  2. Dr. Subhro Ghosal, Associate Professor in Electronics; Coordinator, NAAC
  3. Dr. Soumosish Paul, Assistant Professor in Zoology; Secretary, Teacher’s Council
  4. Dr. Shaikh Kamal Uddin, External GB member
  5. Sri Pradip Kanti Bose, Office Representative
  6. Sri Anurod Biswas, Physics Honours, Student Representative
  7. Chandrima Shekar Das, Student Representative
  8. Gouri Pandey, Student Representative